1. About this website.
Pursuant to Article 6 of French Act No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website https://www.arcane-experience.com/en/ are hereby informed of the identity of the various parties involved in its creation and upkeep:
Owner : SAS ARCANE – ATELIERS DE RECREATION Share capital of €10,000.00 VAT number: FR74809791361 – 21 rue du Sentier 75002 Paris
Publication manager : Fanny Dautzenberg – fanny@arcane-experience.com
The publication manager may be an individual or a legal entity.
Webmaster : Fanny Dautzenberg – fanny@arcane-experience.com
Hosting provider : OVHcloud – 2 rue Kellermann 59100 Roubaix
This legal notice is based on the free template generator provided by Orson.io
2. General terms of use of the site and the services offered.
The Site is an intellectual work protected under the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not, in any way, reuse, assign or exploit for its own account all or part of the elements or works of the Site.
Use of the site https://www.arcane-experience.com/en/ implies full and unreserved acceptance of the general terms of use set out below. These terms of use may be amended or supplemented at any time, so users of the site https://www.arcane-experience.com/en/ are invited to consult them regularly.
This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by https://www.arcane-experience.com/en/, which will then endeavour to give users advance notice of the dates and times of the work. The website https://www.arcane-experience.com/en/ is updated regularly by https://www.arcane-experience.com/en/ , the party responsible. Likewise, this legal notice may be amended at any time: it is nevertheless binding on the user, who is invited to refer to it as often as possible in order to read it.
3. Description of the services provided.
The website https://www.arcane-experience.com/en/ is intended to provide information about all the company’s activities. https://www.arcane-experience.com/en/ endeavours to provide on the site https://www.arcane-experience.com/en/ information that is as accurate as possible. However, it cannot be held liable for omissions, inaccuracies or shortcomings in updating, whether caused by itself or by third-party partners who supply this information.
All the information given on the site https://www.arcane-experience.com/en/ is provided for guidance only and is subject to change. Furthermore, the details appearing on the site https://www.arcane-experience.com/en/ are not exhaustive. They are given subject to any changes made since they were published online.
4. Contractual limitations on technical data.
The site uses JavaScript technology. The website cannot be held liable for material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free from viruses, and with an up-to-date, latest-generation browser. The site https://www.arcane-experience.com/en/ is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679)
The aim is to deliver a service that ensures the best possible accessibility rate. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.
https://www.arcane-experience.com/en/ and the hosting provider cannot be held liable in the event of a malfunction of the internet network, telephone lines, or computer and telephone equipment, in particular linked to network congestion preventing access to the server.
5. Intellectual property and infringement.
https://www.arcane-experience.com/en/ owns the intellectual property rights and holds the usage rights to all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written authorisation of: https://www.arcane-experience.com/en/.
Any unauthorised use of the site or of any of the elements it contains will be deemed to constitute infringement and will be prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitations of liability.
https://www.arcane-experience.com/en/ acts as the publisher of the site. https://www.arcane-experience.com/en/ is responsible for the quality and accuracy of the Content it publishes.
https://www.arcane-experience.com/en/ cannot be held liable for direct or indirect damage caused to the user’s equipment when accessing the website https://www.arcane-experience.com/en/, and resulting either from the use of equipment that does not meet the specifications set out in point 4, or from the appearance of a bug or an incompatibility.
https://www.arcane-experience.com/en/ may also not be held liable for indirect damage (such as, for example, a loss of business or loss of opportunity) arising from the use of the site https://www.arcane-experience.com/en/. Interactive areas (the option to ask questions in the contact area) are available to users. https://www.arcane-experience.com/en/ reserves the right to delete, without prior notice, any content posted in this area that breaches the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.arcane-experience.com/en/ also reserves the right to pursue the user’s civil and/or criminal liability, in particular in the event of a racist, insulting, defamatory or pornographic message, whatever the medium used (text, photograph, etc.).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the Act of 21 June 2014 on confidence in the digital economy, the French Data Protection Act of 6 August 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Parties responsible for collecting personal data
For the Personal Data collected when the User’s personal account is created and while browsing the Site, the controller of the Personal Data is: Arcane Experience. https://www.arcane-experience.com/en/is represented by Arcane Experience, its legal representative
As the controller of the data it collects, https://www.arcane-experience.com/en/ undertakes to comply with the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on the collection of their consent, with full information on the processing of their personal data, and to maintain an accurate record of processing activities. Whenever https://www.arcane-experience.com/en/ processes Personal Data, https://www.arcane-experience.com/en/ takes all reasonable steps to ensure the accuracy and relevance of the Personal Data in relation to the purposes for which https://www.arcane-experience.com/en/ processes it.
7.2 Purpose of the data collected
https://www.arcane-experience.com/en/ may process all or part of the data:
- to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site usage data, invoicing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): the computer equipment used for browsing, the IP address, the password (hashed)
- to improve browsing on the Site: connection and usage data
- to carry out optional satisfaction surveys on https://www.arcane-experience.com/en/ : email address
- to run communication campaigns (SMS, email): telephone number, email address
https://www.arcane-experience.com/en/ does not sell your personal data, which is therefore used only where necessary or for statistical and analytical purposes.
7.3 Right of access, rectification and objection
In accordance with the European regulations in force, Users of https://www.arcane-experience.com/en/ have the following rights:
- the right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating and completion of Users’ data; the right to block or erase Users’ personal data (Article 17 GDPR) where it is inaccurate, incomplete, ambiguous or out of date, or where its collection, use, disclosure or storage is prohibited
- the right to withdraw consent at any time (Article 13-2c GDPR)
- the right to restrict the processing of Users’ data (Article 18 GDPR)
- the right to object to the processing of Users’ data (Article 21 GDPR)
- the right to the portability of the data Users have provided, where that data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- the right to determine what happens to Users’ data after their death and to choose to whom https://www.arcane-experience.com/en/ must (or must not) disclose their data — a third party they have designated in advance
As soon as https://www.arcane-experience.com/en/ becomes aware of a User’s death and in the absence of instructions from that User, https://www.arcane-experience.com/en/ undertakes to destroy their data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how https://www.arcane-experience.com/en/ uses their Personal Data, to request its rectification or to object to its processing, the User may contact https://www.arcane-experience.com/en/ in writing at the following address:
Arcane Experience – DPO, Fanny Dautzenberg
21 rue du Sentier 75002 Paris.
In this case, the User must specify the Personal Data they would like https://www.arcane-experience.com/en/ to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).
Requests to delete Personal Data will be subject to the obligations imposed on https://www.arcane-experience.com/en/ by law, in particular regarding the retention or archiving of documents. Finally, Users of https://www.arcane-experience.com/en/ may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.arcane-experience.com/en/ undertakes not to process, host or transfer the Information collected about its Clients to a country outside the European Union or recognised as “not adequate” by the European Commission without informing the client beforehand. That said, https://www.arcane-experience.com/en/ remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
https://www.arcane-experience.com/en/ undertakes to take all necessary precautions to preserve the security of the Information and, in particular, to ensure that it is not disclosed to unauthorised persons. However, should an incident affecting the integrity or confidentiality of the Client’s Information come to the attention of https://www.arcane-experience.com/en/, it must inform the Client as soon as possible and tell them what corrective measures have been taken. Furthermore, https://www.arcane-experience.com/en/ does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of https://www.arcane-experience.com/en/ and by subcontractors (service providers), solely in order to fulfil the purposes of this policy.
Within the limits of their respective duties and for the purposes set out above, the main people likely to have access to the data of Users of https://www.arcane-experience.com/en/ are mainly our customer service staff.
8. Incident notification
Whatever efforts are made, no method of transmission over the internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we would notify the users concerned so that they can take appropriate measures. Our incident notification procedures take account of our legal obligations, whether at national or European level. We undertake to fully inform our clients of all matters relating to the security of their account and to provide them with all the information they need to help them meet their own regulatory reporting obligations.
No personal information about the user of the site https://www.arcane-experience.com/en/ is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only in the event of the acquisition of https://www.arcane-experience.com/en/ and its rights would such information be passed on to the potential buyer, who would in turn be bound by the same obligation to retain and amend the data with regard to the user of the site https://www.arcane-experience.com/en/.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.arcane-experience.com/en/ uses networks protected by standard measures such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, https://www.arcane-experience.com/en/takes all reasonable measures to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.
9. Hyperlinks, “cookies” and internet tags
The site https://www.arcane-experience.com/en/ contains a number of hyperlinks to other sites, set up with the authorisation of https://www.arcane-experience.com/en/. However, https://www.arcane-experience.com/en/ has no way of checking the content of the sites visited in this way, and will therefore accept no liability in this respect.
Unless you decide to disable cookies, you accept that the site may use them. You may disable these cookies at any time, free of charge, using the disabling options available to you and set out below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. “COOKIES”
A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s internet service provider, the User’s operating system, and the date and time of access. Cookies present no risk of damage to the User’s device.
https://www.arcane-experience.com/en/ may process information about the User’s visit to the Site, such as the pages viewed and the searches carried out. This information enables https://www.arcane-experience.com/en/ to improve the content of the Site and the User’s browsing experience.
As Cookies make browsing and/or the provision of the services offered by the Site easier, the User may configure their browser so as to decide whether or not to accept them, so that Cookies are stored on the device or, conversely, rejected, either systematically or depending on their sender. The User may also configure their browsing software so that the option to accept or refuse Cookies is offered from time to time, before a Cookie is likely to be stored on their device. https://www.arcane-experience.com/en/ informs the User that, in this case, not all the features of their browsing software may be available.
If the User refuses to allow Cookies to be stored on their device or in their browser, or if the User deletes those that have been stored, the User is informed that their browsing and experience on the Site may be limited. This may also be the case where https://www.arcane-experience.com/en/ or one of its providers cannot recognise, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the internet.
Where applicable, https://www.arcane-experience.com/en/ accepts no liability for the consequences of the degraded operation of the Site and of any services offered by https://www.arcane-experience.com/en/, resulting from (i) the User’s refusal of Cookies or (ii) the inability of https://www.arcane-experience.com/en/ to store or read the Cookies needed for them to work as a result of the User’s choice. Cookie management and user choices are configured differently in each browser. This is described in the browser’s help menu, which will explain how the User can change their Cookie preferences.
The User may choose to express and change their Cookie preferences at any time. https://www.arcane-experience.com/en/ may also call on the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus that appear on the Site of https://www.arcane-experience.com/en/ or in its mobile application, and if the User has accepted the placing of cookies by continuing to browse the website or mobile application of https://www.arcane-experience.com/en/, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices if you consent to it, by continuing to browse the website or mobile application of https://www.arcane-experience.com/en/. The User may nevertheless withdraw at any time their consent to https://www.arcane-experience.com/en/ placing this type of cookie.
Article 9.2. INTERNET TAGS
https://www.arcane-experience.com/en/ may occasionally use internet tags (also known as “tags”, action tags, one-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and may therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow internet users to reach the Site, and on the various pages of the Site.
This technology enables https://www.arcane-experience.com/en/ to assess visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s use of this Site.
The external provider may collect information about visitors to the Site and to other websites using these tags, produce reports on Site activity for https://www.arcane-experience.com/en/, and provide other services relating to the use of the Site and of the internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of the site https://www.arcane-experience.com/en/ is subject to French law. Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Paris
